Patrick, I understand you completely. The problem is that he is in a business situation. He is not doing the work as a favor, but for profit. I went through the big D myself a few years back. But I wasn't the one responsible for working on  paying customers parts. Although it can be a cloudy situation at times, your customer has to come first if you expect to run a successful business. If not, a business will follow along with the marriage, down the drain.

Besides that, I think we are tired of hearing the divorce excuse from another builder