I try to answer most of the common questions on this forum to reduce the number of times I have to answer the same questions on the phone or with walk ins.  Guys need to spend a little more time searching on this forum.  Most of the top 100 common tech questions have been answered more than once on this forum by myself and or other knowledgeable members. 

Well point them here first, maybe that'll help save you some time reexplaining things.